Shipping policy
Processing Times
Orders are generally processed within 1–2 business days after payment has been received
Orders placed on weekends or public holidays will be processed on the next business day.
Australian Shipping
We currently ship Australia-wide.
Estimated delivery times:
- Metro Areas: 2–5 business days
- Regional Areas: 3–8 business days
- Remote Areas: 5–12 business days
Delivery times are estimates only and may vary depending on carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Lost or Delayed Parcels
If your parcel appears lost or significantly delayed, please contact us at info@snklabsau.com and we will assist in liaising with the shipping carrier.
Incorrect Delivery Information
Customers are responsible for ensuring shipping details are correct at checkout. Additional shipping charges may apply if an order must be resent due to incorrect address information.